With more and more people going the VRBO/AirBnB route for rentals, the end of our second season renting out our shore house with 98% great renters for the past two summers, and a conversation with Lauren about what makes a good renter, I figured why not. We have had truly awesome people stay in our house and are very lucky. They have taught me so much. Selfishly, I'd also like to know what you have liked or didn't like about interacting with owners you've rented homes with on VRBO or the like as I am still finding my way around that. Deal?
Some of you are probably like fuck you I'm paying that's how I'm a good renter to which I would respond yesthankyouandgoodday. But if you're curious beyond that, here are some ways to be a good vacation renter.
1. Read everything the owner sends you. If your owner is like me, I can guarantee you the answer to 90% of the questions you will have is in the info packet. If they send you nothing, ask if they have info about the house that they typically send out. But if something is not covered...
2. Ask questions. It is best to go into a rental situation with the appropriate level of expectation. It will also let the owner know what they have omitted and should include in the future.
3. Let the owner know if something is wrong or broken when you arrive or goes wrong/breaks while you're there. Chances are they have a very short window of time between you and the next guest to address any problems so while no one ever wants a problem, it is a relief when someone contacts you about it immediately and doesn't wait until check out to tell you. If it's something that needs to be fixed immediately, it will surely improve your vacation to have it taken care of. If it's just broken but not impeding on your time, you will be doing the owner a huge favor by preparing them.
4. Treat it like your home....unless you eat in bedrooms. Don't eat in bedrooms. Seriously. Just...don't. Otherwise, relax in it and be comfortable in it but also know you can't go a day at home without wiping your kid's peanut butter and jelly off the dining room table so you shouldn't go more than a day without doing that in your vacation home either. If a light bulb burns out out or remote batteries die, change them (all good owners will leave some for you). If your dog makes a mess or your kid writes on the wall, clean it up. Put the trash and recycles out on the days indicated. It's a home, not a hotel. If you don't want to lift a finger and would like someone wiping up after you, you belong in a hotel, not someone's home. Knowing that it is a home and not a hotel with full service and not expecting full service will serve both parties well.
5. If you like something, say something, and the reverse. I do little things like leave travel size stuff/fresh bag of coffee/some paper goods/etc for people, and it's good to know if those things are worth it since it means money out of my pocket. It's also good to know if it bothers someone for some reason. Do the pillows suck in a bedroom? Please tell me. All feedback is good feedback even if it's not super specific.
6. Trust is a two way street. Renting through one of these sites requires you to trust the owner, yes, but it also requires the owner to trust you. Go with your gut but don't be weird. Do not rent from anyone who does not have a phone number and email attached to their listing. Expect to share your email, address, and phone number with the owner.
7. Do not act like you are the first person to ever rent a house. When I think about the houses I've rented, I cringe at one incident in particular where I was a total special snowflake. It was my first time using VRBO and our first time bringing the dogs to a rental. That was the last place we rented at the shore since the offer we put in on our shore house was submitted and accepted during that vacation. The owner called me and reassured me on the phone. That is so not usual and I actually emailed her after our first season here and apologized for being needy as fuck a year before.
While we're on the subject of vacation rentals, I would like all renters to know that VRBO/Homeaway is pulling some shit and they're asking renters to pay for it. If you're planning on renting via VRBO, know that you can still book direct through an owner to avoid their booking fee. They've just made it very hard to do so. They've also screwed up a few auto quotes so check your itemized quote when you do pay through them.
What have you liked or disliked about dealing with owners through VRBO or AirBnB?
I can't sign off without wishing my Gussie a happy 12th birthday.
Or without sharing more links of organizations that will be helping on the ground in Texas.
Houston food bank: http://www.houstonfoodbank.org/donate/
Corpus Christi food bank: http://www.foodbankcc.com/
Galveston food bank: http://www.galvestoncountyfoodbank.org/
The Texas Diaper Bank: http://www.texasdiaperbank.org/
SPCA of Texas: https://www.spca.org/news_hurricane-harvey
Coalition for the Homeless: https://www.homelesshouston.org/take-action/donate/
Portlight, which helps people with disabilities: http://www.portlight.org/home.html
Corpus Christi food bank: http://www.foodbankcc.com/
Galveston food bank: http://www.galvestoncountyfoodbank.org/
The Texas Diaper Bank: http://www.texasdiaperbank.org/
SPCA of Texas: https://www.spca.org/news_hurricane-harvey
Coalition for the Homeless: https://www.homelesshouston.org/take-action/donate/
Portlight, which helps people with disabilities: http://www.portlight.org/home.html
I'm linking up with Lauren & Bre for their Add it to my list linkup, which they're doing the last Tuesday of every month.
